Privacy Policy

OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

At Cooking Adventures, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Cooking Adventures is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

SITE VISITATION TRACKING

When someone visits www.cookingadventures.co.uk we use a third party service, WordPress JetPack, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow WordPress JetPack to make, any attempt to find out the identities of those visiting our website.

OUR FACEBOOK AND INSTAGRAM PAGES

Should you choose to add a comment to any posts that we have published on our Facebook and/or Instagram, the name and email address you enter with your comment will be saved to their database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comment and it’s associated personal data will remain on this site until we see fit to either 

1.) remove the comment or 

2.) remove the post.

Should you wish to have the comment and it’s associated personal data deleted, please email us here using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

CONTACT FORMS AND EMAIL LINKS

Should you choose to contact us using the contact form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

We use this information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

For more information, please see MailChimp’s privacy notice.

GIFT AND PURCHASE RECEIPT DATA

When you purchase a course or gift voucher online, we ask for your consent to store your name, address data, email and contact number in our Bookings database. We will use this data to send you a complete receipt of purchase. Please be assured that we do not share your personal details with any other company. This information will only be stored if you have given consent by ticking the consent box when ordering.

If you do not give consent, your receipt will only contain purchase information and receipt number but no identifying personal data and your email address will be erased from our database on sending of receipt.

You can change your preference at any time of the day or night by emailing our data protection officer Liz Freeman or contacting us via our website contact form.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Liz Freeman at: admin@cookingadventures.co.uk

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. All of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.